Start with your work
We review real inquiries and estimates with you, along with the tools you use and the handoffs that depend on memory.
Book Audit
About IAE
IAE Consulting helps Ontario service businesses reduce missed leads, inconsistent follow-up, admin overload, and weak operating visibility.
Your next practical step
We help Ontario service businesses bring clarity to lead flow, follow-up and day-to-day operations. Our approach starts with how your business works and focuses on practical improvements your team can use.
We review real inquiries and estimates with you, along with the tools you use and the handoffs that depend on memory.
Together, we agree on scope, costs, staff responsibilities and the result to assess before implementation.
We document the workflow, train its owner and review actual outcomes. We discuss extra software and ongoing support with you before adding them.
What we believe
Service businesses often lose money through ordinary friction: calls are missed, quotes are not tracked, follow-up depends on memory, and owners become the system holding everything together.
How IAE works
We look for the operational points where leads, time, margin, or visibility are being lost.
The best system is one your team can understand, use consistently, and improve over time.
Automation should support owners and staff, not replace the judgment that makes the business work.
Better systems should show up in response speed, follow-up consistency, visibility, and recovered opportunity.
First step
Practical guidance
At IAE Consulting, we start with your existing records and the people responsible for each handoff. Our audits distinguish supported findings, reported activity and missing evidence so we can recommend a practical next step.
View an illustrative audit finding and handoff. The example demonstrates the method; it is not a customer result. Any implementation is scoped separately, with an owner, acceptance checks and documentation.
Read IAE’s practical workflow guides or talk with us about your situation.